It is important to realize an appointment time is reserved for you alone and it is essential to arrive on time. We make every effort to stay on schedule and realize how important your time is to you. We strive to schedule appointments appropriately to minimize the number of visits required to complete your care.
We encourage new patients to arrive a few minutes early to complete the new patient registration form, or visit the forms and links section of this website to download the form. Bring the completed form with you on your first visit.
We request a minimum of 24 hours notice if you are unable to keep a reserved appointment time. Should an emergency arise that would cause you to cancel or arrive late, please call us as soon as possible.
We welcome you as a patient and appreciate the opportunity to provide you with the best quality dental care in our state-of-the-art family dental practice.
We are a fee for service practice and payment is due at time of service. We accept most major credit cards or personal checks. We will be glad to file your dental insurance claim for you. Typically claims are filed electronically and you will receive reimbursement in 2 to 3 weeks. We are not in-network or a preferred provider with any insurance company. Benefits tend to be the same or similar regardless.
Dr. Miller practices independently which allows us to give you treatment options according to your individual needs. We do not allow insurance companies to dictate quality of care or limit the services we offer. However, we will be glad to help you obtain benefits information and maximize your insurance plan whenever possible.
At your first visit, we will ask you to complete a new patient registration form and provide your dental insurance information, if applicable. If possible, arrive a few minutes early for this first appointment and bring your insurance card/information as well as any current x-rays.
Your visit will include an oral cancer screening, an evaluation of your teeth and gums, and any appropriate x-rays. Depending on the type of cleaning needed, you may have your teeth cleaned at this visit. However, we may find it necessary to re-appoint you if it has been a long time since your last professional cleaning or if gum disease is present. Upon completion of your new patient exam, Dr. Miller will outline a treatment plan and discuss treatment options.
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Kim Miller, DDS, PA
1010 High House Road,
Cary, NC 27513
Due to the recent outbreak of COVID-19 our office has made changes to how we provide services to maintain the heath and safety of our patients and team members.
Among these are:
-Limiting the number of patients seen each day, asking patients to come alone and with a mask
-Alternating treatment rooms, extending downtime of rooms
-Enhanced disinfection and use of more barriers in rooms
-Use of hand sanitizer as patients enter/leave the building, use of face masks for patients and staff while in the building, temperature screening
-COVID screening questions prior to coming to the office and upon arriving to appointment
-Air filtration throughout the office
-Limiting aerosol producing procedures
-Additional PPE for staff; disposable gowns, face shields, high filtration masks